QA (Quality Assurance) Analyst, Customer Success Team

London, Cardiff, Hybrid

Company Description

Aforza is a groundbreaking, fast-growing cloud company focused on transforming the Consumer Goods industry. Backed by key Silicon Valley investors and built-in partnership with Salesforce, the worldwide leader in cloud business applications, Aforza helps Consumer Goods companies drive significant positive commercial transformation.

At Aforza, our values and culture are aligned with how we see the world, and our commitment goes way beyond building great cloud solutions. Yes, we want to build applications that our users love, but we also want to make the world a better place. We not only enable our clients to be more efficient and effective but are also building meaningful partnerships focusing on helping our clients reduce waste by providing best in class intelligence and automation wherever they conduct their business.

Job Description

The QA Analyst within the Customer Success Team plays a crucial role in ensuring the quality and reliability of Aforza's solutions. You will be responsible for testing software, identifying issues, and collaborating with the development team to deliver exceptional products to our customers. Your meticulous attention to detail and passion for quality will directly contribute to our customers' success and satisfaction.

Responsibilities

• Develop and execute test plans, test cases, and test scripts based on functional and technical specifications.
• Perform various types of testing, including functional, integration, regression, and performance testing.
• Identify, document, and track software defects using a bug tracking system.
• Analyze test results and provide clear and concise reports to the development team.
• Collaborate with developers, product managers, and customer success team members to understand requirements and ensure quality throughout the development lifecycle.
• Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives.
• Contribute to the continuous improvement of QA processes and methodologies.
• Ensure that software releases meet quality standards and customer expectations.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a QA Analyst or Software Tester, preferably in a SaaS environment.
• Strong understanding of software testing principles, methodologies, and best practices.
• Experience with bug tracking systems (e.g., Jira) and test management tools.
• Familiarity with agile development methodologies.
• Excellent analytical, problem-solving, and communication skills.
• Detail-oriented with a passion for delivering high-quality software.
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits

Aforza is committed to providing a comprehensive and competitive benefits package to our employees. We offer:

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Retirement plan with company matching.
• Opportunities for professional development and growth.
• A collaborative, inclusive, and rewarding work environment.

Want to apply?

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Thanks very much for considering Aforza!