Opportunities
With Bonfire-Backed Companies
Explore roles at leading B2B software companies.
67 Companies
199 B2B Software Careers
67 Companies
199 B2B Software Careers
Blueprint
About Blueprint:
Blueprint is a venture-backed, mission-driven digital health company leveraging the best of AI, consumer design, technology and clinical research to dramatically improve the quality of mental health therapy for millions.
Mental Health in the U.S. in 2024 is facing a crisis. Depression, anxiety and other complex conditions continue to rise rapidly in the U.S. population, while Therapists are forced to do more with less, leading to burnout and lower quality care.
To solve this crisis, we have built the world's first 'Therapist Enablement Platform'. Clinicians use Blueprint to leverage AI documentation automation, measurement-informed care assessments, automated workflows and hundreds of digital worksheets and other resources to save admin time, deliver high-quality therapy, and engage clients between sessions. Taken together, Blueprint's therapist enablement platform drives dramatically better clinical outcomes, resulting in 5-10X ROI for large therapeutic practices.
About the role
We are a fast-growing Software-as-a-Service (SaaS) company seeking a dedicated and detail-oriented Support Engineer to join our Support team. This role combines technical expertise, customer interaction, and tool development to deliver exceptional customer service and drive continuous improvement in our support processes.
In this role, you will investigate and resolve complex user issues, leveraging your strong technical and analytical skills. This role will also assist in responding directly to customers through email and chat support, to better understand their issues and communicate resolutions. Excellent candidates for this role combine strong technical skills with a customer-first communication style, and the ability to balance competing priorities effectively.
What You’ll Do:
Technical Investigation
Customer Support
Tool Development and Optimization