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Mid-Market Account Executive

ChangeEngine

ChangeEngine

Sales & Business Development
Remote
Posted on Friday, May 12, 2023

About ChangeEngine

ChangeEngine is the next generation data-to-communication platform that empowers companies to treat employees like their internal customers.  Employees are the heart of any organization—happy employees lead to happy customers.  We think with an employee-centric mindset and our product & team reflects that.

In the hybrid workplace, employees are feeling more disconnected than ever before.  In order to connect with their employees, companies are sending blanket emails, running all hands, and deploying outdated solutions, such as intranet portals.  People teams are not equipped to succeed and are left spending time doing manual tasks.  They’re discovering, designing, and executing programs from scratch.  We’re here to fix that.

ChangeEngine is founded by successful Silicon Valley/UK SaaS entrepreneurs who’ve previously raised investment from Aaron Levie (Box), Eric Schmidt (Google), and Dharmesh Shah (HubSpot) amongst 30 angels which led to a successful exit to Jobvite in 2019.

Now, we’ve started ChangeEngine to empower companies to communicate with their employees in the most intelligent and impactful ways possible.  Delivering critical and beneficial information about what their company has to offer, such as careers, benefits, software, coaching, compliance, diversity, and much more.  As a result, we enrich people's work-life experience by highlighting initiatives that are truly meaningful, while staying within their current working flow.

At ChangeEngine, we’ve recently received seed investment from Struck Capital (Sendoso, Postmates, Nutanix), Bonfire Ventures (Outreach, Pendo), Builders VC, Forward Partners, Alumni Ventures Group, Gaingels, and Notion Capital (amongst a number of other strategic angels) to take our vision to market and deploy the next wave of employee adoption tech.

You'll be joining 4 experienced entrepreneurs from the US and UK.  Together they have already built global SaaS companies and have 7 combined exits.  Spanning both regions, they have access to a wide range of VC backing and support.  For this venture they are capitalizing on their SaaS experience to build even more meaningful tech.  Between them they already have product, operations, sales, marketing and customer success skills, but now seek a Mid-Market Account Executive to take them to the next level.

ChangeEngine has been awarded Great Place to Work (see certification). Joining us, you’ll be a key part of our Cultural Building Blocks as we pave the way for the future of work.

About You

As Mid-Market Account Executive and one of our foundational sales hires, you’ll help us grow our core business selling into People + Marketing leaders.

You’re comfortable trailblazing the way into green pastures by collaborating across departments, uncovering ideal customer profiles, conducting industry research, and bringing onboard new customers.  Ambiguity doesn’t faze you.  Why?  Because you’re the type to get it done and know that the more you execute, the more quickly you will learn.  You have experience prospecting into specific verticals and love adopting their language while becoming a trusted advisor to your customers.  You find fulfillment in the exponential benefit you will provide to the company once your customers become case studies for all future hires.  You’ve worked closely with teams to penetrate target accounts and get creative on ways to get our foot in the door.

If this sounds like you, we’d love to talk.

At ChangeEngine, we believe that sales is our ​craft​, not just a job!

Our team is about more than just booking meetings and closing deals; it's about taking ownership of every outcome and aligning values with our customer’s business objectives.  We’re aiming to hire sales talent that can extract meaningful knowledge from each and every conversation—someone who’s striving to build a network/pocketbook of connections to carry with them for the rest of their career.

We believe in solving HUGE problems for customers, with a vision for revolutionizing the way traditional people programs have been powered.  The end result is that our customers will love ChangeEngine, resulting in referrals and expansion conversations.  Building deep, invaluable long-term partnerships with our customers is the outcome.

ChangeEngine’s culture promotes creativity and experimentation.  What can you do to get from point A to point B more effectively?  We realize that by consistently refining & reshaping our skillsets, we will stay on the top of the curve.  In keeping the bar high for top-tier talent, we’ve created an environment of givers who are always open to lending a helping hand in order for everyone on the team to grow together and benefit.

Simply put, we’re pushing companies to be the best-in-class when it comes to their employees.  We’re a true startup, meaning you’ll be a fundamental part of the company, our culture, and its DNA.  By joining this early on, you get to experience the excitement, wins, and energy that a young company offers.

If you’re ready to take-on this challenging opportunity, love our vision, and want to be part of a rockstar, hard-working team, then we’d love to start the conversation.

Persona For The Role

  • 5+ years experience in Sales closing experience and working with co-founders and employees at early stage companies
  • Charismatic with a high level of EQ, being proactive and exceptional at reading people/situations
  • Ability to find what’s working and what’s not quickly, then course-correcting and creating process around it
  • Prospects & customers love you because you provide true value to their business
  • An innovator who has a proven track record of success with the ability to navigate new territory with repeatable sales motions.  You can dive into uncertainty and enjoy figuring it out
  • Ability to ask the “hard questions” to ensure expectations are met and forecasts are accurate
  • Passionate about sales and positively influencing others to achieve their goals
  • Intrinsic drive to be successful.  As a fast-growing company, we need our Sales function to be held accountable for hitting goals
  • A people-person who is experienced in driving sales process
  • Collaborative mindset to share best practices learned from outbound campaigns
  • Not afraid to try new strategies and adapt to inevitable change

Desired Skills & Experience

  • SaaS technology experience is a must-have
  • Creativity and problem-solving skills
  • Collaboration skills, being able to work with many different personality types
  • Entrepreneurial spirit, able to roll up sleeves to get answers and results
  • Excellent email crafting ability with high editorial standards
  • Experience running multiple projects simultaneously, with a high level of self-discipline with the ability to aggressively prioritize
  • Ability to work in a fast-paced, high-performance environment, while laughing and having a great time doing it
  • Exceptional at taking notes, documenting use cases, and clearly articulating learnings to others

What We Believe Is Important In Your Role

  • Practice customer empathy and user love
  • Passion about the future of work and creating a better employee experience
  • Understanding the need for urgency to get our customers live and extracting value from ChangeEngine offerings
  • Foresight to help our GTM team source & develop opportunities
  • Exhibit a growth mindset with stellar listening skills
  • Staying one step ahead of SaaS sales benchmarks and KPIs
  • Ability to develop, manage, and evolve with the company over time

Benefits & Perks

  • Stock options
  • Competitive base salary
  • Unlimited PTO
  • Hybrid working (a mix of in-office and work-from-home)
  • Health insurance which includes additional perks
  • Annual global company off-site
  • Team outings & company retreats (occasionally between US/UK offices)
  • Collaborative office space
  • Modern tech equipment provided
  • Annual Headspace or Calm license on us
  • $500 L&D budget to help you continually grow
  • $500 “Build Your Own Battlestation” hybrid work stipend