Our Founders Are Changing The Way Business Gets Done

Are you experienced in consumer product management and love figuring out new ways to delight customers? Do you thrive on data and optimizing products based on the value they’re generating? Do you obsess over engagement, retention and acquisition metrics? If you’ve answered ‘yes’ to these questions, then read on. We might just have the role for you.

ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Apple Maps, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners and the same goes for our culture.

Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark.

Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time.

As the Senior Product Manager responsible for our flagship consumer web product, you will define, build, launch, and maintain ChowNow’s diner-facing web experience. You’ll work with Design and Engineering to ship high-quality features, partner with our Data team to run experiments, and collaborate with our Marketing team to support the ideal diner journey and identify new areas of opportunity. This is a critical position that directly influences our strategic roadmap and provides access to senior leadership across the company. As your product area increases in scope and success, your level of responsibility and influence over strategic company priorities will grow, too.

This is an exciting opportunity to lead the development of new features that will directly impact our diners. You’ll represent the Product organization across the company. We’re currently processing over $2B in gross food sales annually with over 1 million monthly active users, and we’re excited about where we’re taking things from here.

Reports to the Group Product Manager, Diner; no direct reports.

This is a hybrid position working out of our Culver City Headquarters 2 days a week.

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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