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66 Companies
167 B2B Software Careers
66 Companies
167 B2B Software Careers
TeamSense
This job is no longer accepting applications
See open jobs at TeamSense.See open jobs similar to "Customer Support Representative (English/Spanish)" Bonfire Ventures.About TeamSense
👋 We are TeamSense - a fast-moving, fully-remote startup on a mission to engage and empower hourly workers. Our software enables connection and productivity for hourly workers and those who manage them. Our solution is accessible; it does not require an app or an email address, making us pretty unique in our space! We take pride in the details, ensuring that we are building something that will endure. Your work at TeamSense makes a positive change in the lives of hourly workers and the organizations that manage them.
The role:
Our Support team is critical to our customer loyalty, and we consider Support a strategic part of our offering. As an important member of the team, you will help build scalable processes and tooling to assist our customers. You will help shape our team culture and philosophy, leading with empathy and responsiveness and truly owning our customers' success.
You will work directly with customers to answer tier 1 tickets and provide technical customer support using browser-based tools, as well as Excel. In this role, you will focus on resolving customer inquiries and ensuring their satisfaction. Additionally, you will cover the Pacific time zone, providing our customers with the support they need during our business hours (until 5pm Pacific).
As part of the TeamSense team, you will work with a small (but mighty! 💪) group of individuals who are dedicated to enabling the hourly workforce.
As a Customer Support Representative at TeamSense, you will…
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Employee Benefits at TeamSense:
As a full-time team member, you will enjoy the following benefits:
About Us:
TeamSense was founded in 2020 to provide app-free digital tools for hourly employees and their leadership. Our solutions revolutionize the way hourly workers connect with company processes and resources. We are committed to diversity and equal opportunity and embrace a culture that values different backgrounds, identities, experiences, and skills. We welcome applicants from all walks of life. TeamSense will provide reasonable accommodations to anyone applying for or hired for a position. If you require accommodation, please contact recruiting@teamsense.com.
This job is no longer accepting applications
See open jobs at TeamSense.See open jobs similar to "Customer Support Representative (English/Spanish)" Bonfire Ventures.