Chief Technology Officer

Comp: $300K base + 2-3% equity Location: NYC, in-person (Union Square) Reports to: Founder & CEO

Company

Voiceops analyzes millions of sales calls and turns them into structured intelligence that agents and systems operate on. $12M raised, seed-stage company. Customers include Motorola, Kin Insurance, and Capella University. Eight people today, twenty by year-end.

The Technical Problem

Voice data is messy, unstructured, and massive. A single client of ours can generate millions of calls per year across dozens of product lines, geographies, and agent populations. Extracting reliable structure from that data, structure accurate enough to run production workflows on, requires multi-level agent systems that discover schemas, validate extractions, identify statistical patterns, and trigger downstream actions, all autonomously.

What you'd own:

• Architecture. Multi-layer agent systems that autonomously discover structure in raw conversation data, then orchestrate downstream agents to act on it. This is systems design at a level that no other company in our space is operating at.

• Frontier. AI is moving so fast. Our non-technical users are building their own tools with Claude Code! The architecture has to evolve at this space. You will be responsible for keeping the system at the edge of what's possible, beyond what our clients can dream of: new inference strategies, new model capabilities, new ways to get 10x more out of the same team.

• Scale. We process millions of calls. The pipeline has to be fast, reliable, and cost-efficient. You'd own the infrastructure decisions that make that work.

• Team. We're scaling from three core engineers today to six to ten. You'd recruit top talent, set the technical culture, and make Voiceops a place the best engineers want to be.

Why This Role Exists

The CEO/founder is running engineering today. As we grow, we need someone to own this so the CEO can focus on hiring, go-to-market, and customers.

This role is working directly with the CEO on an ambitious product vision and bringing it to life as quickly as possible, keeping our platform and our clients at the frontier of what's possible with AI, and building a world-class engineering team around it.

You'll sit next to the founder and work together on product decisions as a true technical peer. You'll have full autonomy over architecture, tooling, hiring, and process. We're coming off a fresh fundraise and this is where we're investing our capital, because engineering velocity is the most important leverage point for the company right now.

What We're Looking For

Someone who has gotten incredibly good technically and is ready to take on the next level of responsibility. Maybe you were a founding engineer, a staff engineer, or a principal engineer and you're ready to step into a leadership role where you own both the technical direction and the team building around it.

Specifically:

• Deep experience building data-intensive backend systems

• Hands-on with modern AI infrastructure (LLMs, agent frameworks, inference optimization)

• A track record of earning deep respect within engineering organizations

• Comfort operating at the frontier of AI tooling while maintaining production reliability

• Strong opinions on architecture and process, held loosely when the data says otherwise

What It Takes to Thrive at Voiceops

We hire for curiosity, speed, ownership, intelligence, and kindness. We want someone who wants to lean in with the founder and have real ownership at an early-stage company where the work you do will determine the trajectory of the business. If that sounds exciting, reach out.

Perks & Benefits

• Health & wellness: 100% employer-paid insurance premiums for employees with options to add family members at low cost

• Flexible PTO

• Seed-stage equity grant

• 401(k) with employer match: 100% match on the first 3% of pay, 50% on the next 2%

• Company-paid life insurance, short-term and long-term disability

Reach out to ethan@voiceops.com if this sounds like your kind of problem.