Key Responsibilities

• Manage and monitor Accounts Receivable (AR) for US-based customers, ensuring accurate billing and timely collections.
• Prepare, review, and send invoices, billing statements, and Statements of Account (SOA).
• Track outstanding balances, reconcile customer accounts, and follow up on overdue payments.
• Investigate and resolve invoice disputes, billing discrepancies, payment issues, and other customer inquiries.
• Work directly with third-party payment and factoring platforms, including Stripe and Denim, to monitor incoming payments, reconcile transactions, and resolve discrepancies.
• Handle payment disputes, chargebacks, and incorrect customer claims by gathering supporting documentation and submitting disputes to third-party platforms when necessary.
• Coordinate with US-based Operations and Finance teams to resolve billing issues and ensure accurate AR records.
• Prepare AR aging reports, payment status updates, and outstanding balance summaries.

Qualifications

• Proven experience in Accounts Receivable, Billing, Collections, or a related finance role, preferably supporting US-based customers.
• Advanced Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, and data reconciliation.
• Hands-on experience working with Stripe, Denim, or similar third-party payment/factoring platforms.
• Strong understanding of invoice reconciliation, payment tracking, AR aging, and dispute resolution processes.
• Strong English communication skills, both written and verbal, with the ability to communicate professionally with US customers and partners.
• Excellent analytical and problem-solving skills, with strong attention to detail.
• Ability to work independently, manage multiple priorities, and proactively follow through on outstanding issues.

Preferred Qualifications

• Experience in the US logistics or transportation industry.
• Experience handling invoice disputes, payment disputes, and chargebacks through Stripe, Denim, or similar platforms.
• Previous experience working directly with US-based Finance, Accounting, or Operations teams.

How to apply

• Apply directly via this LinkedIn post
• Or send your resume to: recruit.vn@wearewarp.com