Product Manager - Pharmacy/Telehealth
HealNow
Location
United States, New York
Employment Type
Full time
Location Type
Hybrid
Department
Product
About Tabz
Tabz (Formerly known as HealNow) is a distributive, fast-growing technology company revolutionizing how pharmacies manage payments, onboarding payments, and deliver clinical care. Powered by an innovative team of technologists and pharmaceutical veterans, Tabz's platform streamlines pharmacy payments, data integrations, and patient engagement for hundreds of leading partners, including Fortune 500 companies. Our mission is to make the pharmacy industry more efficient, convenient, and accessible for all patients and pharmacy staff members.
Rooted in a culture of relentless innovation and agility, Tabz is growing rapidly and continuously reimagining the boundaries of patient experience, clinical product workflows and a modern checkout experience. We embrace challenges, move with urgency, and proactively build distributive solutions that set new standards for the pharmacy and fintech sectors. As an early stage company, we offer extraordinary opportunities to shape industry-defining products, create impact, and work alongside passionate founders and colleagues dedicated to positive change.
If you are driven by innovation, thrive in fast-paced environments, and are inspired by the chance to transform healthcare at scale, Tabz is the place to make your mark.
New York City or Remote
About the Role
We are seeking a Product Manager – Digital Pharmacy/TeleHealth to own the complete software development lifecycle of our pharmacy/telehealth workflow, clinical services and API strategy. This role focuses on delivering the best experience for all of our pharmacy and telehealth customers. From connecting HealNow to key pharmacy management systems and third party vendors to creating new features and products that deliver a seamless experience for our customers and their patients.
This person will work cross-functionally with engineering, compliance, customer success, and external partners to design, deliver, and scale experiences that power core HealNow workflows. The ideal candidate thrives at the intersection of healthcare, technology, and payments, and is motivated to build products that make healthcare simpler for patients and more efficient for pharmacies.
Responsibilities
Own the product roadmap for healthcare integrations and interfaces, aligning with company strategy and pharmacy partner needs
Translate regulatory, technical, and business requirements into functional pharmacy workflows
Collaborate closely with engineering to scope, prioritize, and deliver APIs, data pipelines, and interface improvements
Partner with compliance to ensure integrations adhere to HIPAA, HITECH, TCPA, and other industry standards
Collaborate with engineering and design teams to define requirements, develop user stories, and deliver features that align with patient and pharmacy needs.
Guide implementation and post-launch evaluation of new clinical/pharmacy features and functionality, including performance metrics and usability feedback loops.
Contribute to internal documentation, cross-functional enablement, and customer facing guides and FAQs.
Work with customer success and partner teams to understand pharmacy workflows, gather requirements, and validate solutions in market
Define success metrics for integrations and continuously improve based on feedback, usage data, and system performance
Analytical and inquisitive, comfortable using data and user research to drill into the heart of a challenge and identify innovative solutions
Proficient in A/B testing, experimentation design, and related methodologies
Prior experience driving user adoption and engagement in a high-traffic consumer and/or B2B product environment
Prior experience in a digital pharmacy or telehealth setting is a plus
Serve as the internal and external subject matter expert for integration capabilities and limitations
Qualifications/Skills
3+ years of product management, technical product ownership, or similar experience in healthcare, health IT, or fintech
Strong understanding of pharmacy and/or telehealth workflows
Experience scoping and managing APIs, data interfaces, or system integrations at scale
Demonstrated ability to collaborate with engineering and external partners to deliver technical solutions
Familiarity with compliance frameworks such as HIPAA, HITECH, and TCPA
Excellent communication, organizational, and problem-solving skills
Entrepreneurial mindset with ability to thrive in a fast-paced, Series A startup environment
What We Offer
Salary band and bonus or commission (if applicable) are competitive
Comprehensive packages, including healthcare, dental, and vision coverage
401(k)
Opportunities for career growth and development in an innovative and expanded opportunity
Collaborative and dynamic work environment
Pay range represents the anticipated high and low end of pay range for this position and may change in the future. The pay range is based on a range of factors, including but not limited to work experience, location and performance.
Tabz is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees.