About Topline Pro
At Topline Pro, we’re building AI-powered tools to help service businesses like roofers, landscapers, and painters quickly acquire direct customers. Our Gen AI solutions get them discovered, trusted, and booked in minutes.
Backed by Y Combinator, Forerunner Ventures, and Bonefire Ventures, Topline Pro is well-funded and poised for growth. We're building a passionate team to help redefine our onboarding experience and shape our company’s future.
We’re committed to fostering an inclusive, equitable workplace for individuals from all backgrounds. We especially encourage applications from underrepresented communities, including women, people of color, and those who identify as LGBTQ+.
If you're excited to grow in a fast-paced, high-growth startup, even without checking every box below, we want to hear from you!
🌟 Role Overview
As an Onboarding Specialist, you will play a critical role in ensuring our customers get the most value from our platform right from the start. You’ll be responsible for shepherding customers from the sales phase into successful onboarding, including connecting key tools, social media, and more to drive customer activation. You’ll work closely with our Sales and Customer Success teams to ensure customers are immediately set up for growth.